Effective Date: 7th July, 2025

At Woky!, we understand that receiving your items timely and in perfect condition is important to you. Our shipping policy is designed to ensure a smooth and hassle-free delivery experience.

Shipping Options and Delivery Partners:

• Carriers: We are partnered with BlueDart and FedEx to handle your orders efficiently and reliably.
• Shipping Options: Currently, we offer Standard Shipping only. We ensure that your order is dispatched within 2 days from the time of order placement.

Processing Times:

• Orders are diligently processed within 24-48 hours of placing the order.

Shipping Costs:

• We offer free shipping on all orders, making your shopping experience even more delightful.

Delivery Times:

• Delivery times vary across different regions of India. While we strive to deliver your products within 3 - 5 days, please note that these are estimates and delivery times may be affected by factors beyond our control.

International Shipping:

• At present, we do not offer shipping outside India.

Order Tracking:

• Stay informed about your order's journey! We provide regular updates via email and WhatsApp regarding the status of your order and shipment.

Shipping Restrictions:

• Please note that we do not ship any hazardous items.

Damaged or Lost Items:

• In the rare event that your product is lost during shipment, or you receive an incorrect item, please send us pictures of what you've received at wokypets@gmail.com . We'll swiftly dispatch a new product for you.

Returns, Exchanges, and Refunds:

• Your satisfaction is our priority. For details on returns, exchanges, and refunds, please visit our Return Policy.

Customer Service Contact Information:

• For any queries or concerns, feel free to reach out to us at wokypets@gmail.com . Our team is here to assist you!

Policy Updates:

• Our Shipping Policy is subject to change. We encourage customers to review the policy periodically for any updates. This policy was last updated on 7th July, 2025.