Shipping policy
Shipping policy
Effective Date: 7th July, 2025
At Woky!, we understand that receiving your items timely and in perfect condition is important to you. Our shipping policy is designed to ensure a smooth and hassle-free delivery experience.
Shipping Options and Delivery Partners:
- Carriers: We are partnered with BlueDart and FedEx to handle your orders efficiently and reliably.
- Shipping Options: Currently, we offer Standard Shipping only. We ensure that your order is dispatched within 2 days from the time of order placement.
Processing Times:
- Orders are diligently processed within 24-48 hours of placing the order.
Shipping Costs:
- We offer free shipping on all orders, making your shopping experience even more delightful.
Delivery Times:
- Delivery times vary across different regions of India. While we strive to deliver your products within 3 - 5 days, please note that these are estimates and delivery times may be affected by factors beyond our control.
International Shipping:
- At present, we do not offer shipping outside India.
Order Tracking:
- Stay informed about your order's journey! We provide regular updates via email and WhatsApp regarding the status of your order and shipment.
Shipping Restrictions:
- Please note that we do not ship any hazardous items.
Damaged or Lost Items:
- In the rare event that your product is lost during shipment, or you receive an incorrect item, please send us pictures of what you've received at wokypets@gmail.com . We'll swiftly dispatch a new product for you.
Returns, Exchanges, and Refunds:
- Your satisfaction is our priority. For details on returns, exchanges, and refunds, please visit our Return Policy.
Customer Service Contact Information:
- For any queries or concerns, feel free to reach out to us at wokypets@gmail.com . Our team is here to assist you!
Policy Updates:
- Our Shipping Policy is subject to change. We encourage customers to review the policy periodically for any updates. This policy was last updated on 7th July, 2025.